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Helpa Terms Of Service

These Terms and Conditions ("Terms") represent an Agreement between Helpa Care Foundation (hereinafter referred to as "Helpa", "we", "us", or "our") and ‘You” (Hereinafter referred to as “User”, “Users”). These Terms govern your access to and use of Helpa's platform located at (www.helpa.me) and any related services provided by Helpa Care Foundation.
  1. Acceptance of Terms

    By accessing or using the Hepla platform, you agree to be bound by these Terms. If you do not wish to agree to these Terms, you may not use the platform. These Terms constitute a legally binding agreement between you and Hepla Care Foundation.

  2. Description of Service

    Helpa is a fundraising platform that allows users to create fundraiser campaigns to raise funds strictly for medical emergencies. It operates similarly to GoFundMe.

  3. Eligibility

    3.1 Age: You must be at least 18 years old or have the legal capacity to enter into a contract to use the Helpa platform. If you are under the age of 18, you may only use the platform with the consent and supervision of a parent or legal guardian. The Hepla platform is currently available for use by individuals residing in Nigeria. By accessing or using our platform, you represent and warrant that you meet these eligibility requirements.

  4. Use of the Platform

    1. User Accounts: To create a fundraising campaign or make a donation, you may need to create a user account on the Hepla platform. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
    2. User Responsibility: Users of the Hepla platform are solely responsible for the content they create, including fundraising campaigns, updates, and other information provided. You agree not to create or promote any misleading, fraudulent, or illegal content.
  5. Fundraising Campaign

    1. To create a fundraising campaign or make a donation, you may need to create a user account on the Helpa platform.
    2. No multiple Campaigns. A user may only create one fundraising campaign per time. Multiple campaigns for the same medical conditions are only allowed when they are created by different persons at different times.
    3. Campaign Verification: Helpa reserves the right to verify the authenticity of the medical bills and fundraising campaigns. We may request additional documentation or information from users to ensure transparency and legitimacy
    4. Campaign creators will be notified by email whenever there is a donation on their campaign.
    5. Once the target for a particular campaign has been met, the campaign will move to the completed campaign dashboard and the creator of the campaign will be notified immediately.
  6. Commission

    Helpa Care Foundation takes a percentage of the money raised as commission fees on the funds raised through the platform. You can learn more about our commission policy here

  7. Payment Processing

    Hepla Care Foundation utilizes third-party payment processors to handle transactions on the platform. By using the platform, you agree to the terms and conditions of these payment processors.

  8. Prohibited Activities

    You agree not to engage in any activities that may:

    1. Violate any applicable laws, regulations, or third-party rights.
    2. Use the Helpa platform for any illegal, fraudulent, or unauthorized purposes.
    3. Impersonate any person or entity or provide false information.
    4. State any untrue or false information with respect to any fundraiser, medical condition or patient.
    5. Interfere with or disrupt the operation of the platform.
  9. Intellectual Property

    1. Ownership: All content and materials on the Helpa platform, including but not limited to logos, trademarks, text, graphics, images, videos, and software, except for those belonging to affiliated third parties are the property of Helpa Care Foundation or its licensors and are protected by intellectual property laws of Nigeria including Trademarks and copyrights.
    2. License: By using the Helpa platform, you are granted a limited, non-exclusive, non-transferable license to access and use the platform for its intended purposes. You may not modify, copy, distribute, reverse-engineer or create derivative works based on the platform without our prior written consent.
  10. Privacy Policy

    Your privacy is important to us. Our Privacy Policy, available on the Helpa website, explains how we collect, use, and protect your personal information. By using the platform, you consent to the collection and use of your information as described in our Privacy Policy.

  11. Disclaimer and Limitation of Liability

    1. Use at Your Own Risk: The Helpa platform is provided on an"as-is" and "as available" basis. We do not guarantee the accuracy, completeness, or reliability of the platform. Your use of the platform is at your own risk.
    2. No Liability: To the maximum extent permitted by applicable law, Helpa Care Foundation shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Helpa platform.
    3. Compliance with applicable Laws: You agree to comply with all applicable laws, regulations, and third-party rights while using the Helpa platform. You are solely responsible for ensuring that your fundraising activities and use of funds raised through the platform comply with all legal requirements.
    4. Fraudulent campaigns; Where upon due investigation it is discovered that the campaign created is a scam and fraudulent one Helpa reserves the right not initiate payout to the campaign. The funds raised shall be refunded to the donors less the processing fees as well as involve the authorities where necessary.
  12. Modifications and Termination

    1. Modifications: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on the Hepla website. It is your responsibility to review the Terms periodically.
    2. Termination: We reserve the right to terminate or suspend your access to the Hepla platform, at our sole discretion and without prior notice, if we suspect that your account may have been compromised, including but not limited to a violation of these Terms.
  13. Governing Law and Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising out of or relating to these Terms or the use of the Helpa platform shall be subject to the exclusive jurisdiction of the courts located in Nigeria.

  14. Contact Us

    If you have any questions or concerns regarding these Terms or the Helpa platform, please contact us at info@helpa.com By using the Helpa platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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A medical fundraising website aimed at creating a healthy Africa one donation at a time.


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